Terms & Conditions

BY USING LEARN.OTFLOURISH.COM, YOU ARE CONSENTING TO THE MEMBERSHIP TERMS AND CONDITIONS AS OUTLINED BELOW.

 

To also review our full privacy policy please click here.

 

Our core ethos for OT Connection LLC DBA OT Flourish is to help new graduate and fieldwork occupational therapy practitioners (“OTPs”) increase confidence when working with older adults through a membership model. This document details from the outset the way in which we will deliver our services to you. If you are planning to join the OT Flourish Membership (“the Membership”) then you must read these terms and conditions in full prior to purchasing.

  1. Membership Terms & Conditions (‘Terms’): Key Details

These Terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these Terms. The Terms set out below apply to the services offered by OT Connection LLC DBA OT Flourish. Please read them carefully as they affect your rights and liabilities under law and set out the Terms under which  OT Connection LLC DBA OT Flourish (“we”, “our” or “us”) provide services to you, as purchaser of the Membership. These Terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract. 

Please be aware that we may update these Terms at any time. Your continued use of the Membership indicates your acceptance of the terms and agreement to any changes. 

  1. Membership Outline

The OT Flourish Membership is a membership platform for OTPs and students having access to treatment ideas, resources, assessments and education to enhance their practice with the older adults population. The Membership is an ongoing commitment where you can get regular support and guidance. 

This membership is designed for OTPs and students looking for additional occupational therapy resources, research and support when getting started in their careers or when transitioning from working in another practice area to working with the older adult population. It is not designed for OTP’s looking for advanced practice support. 

  1. Eligibility 

This membership is suitable for those who are new to working with older adults in an occupational therapy setting. 

  1. Membership Specifics

There are five major elements to the OT Flourish Membership:

  1. Monthly Live Masterclasses 
  2. Micro Videos
  3. Resource Area: Assessments, Patient Handouts and Clinical Resources
  4. Community Forum
  5. Exclusive Bonus Discounts: OT Certifications, CEUs and products for Gold Level (Yearly) Members

Live Masterclasses

The live masterclasses will be led each month by a variety of different occupational therapy practitioners that are competent in their discussion topic.

The monthly masterclasses will take place inside the membership through a video platform open for both education and discussion. 

During each monthly live session, the key presenter will educate on a relevant occupational therapy topic and then will open up the conversation to discussion and a question/answer format. 

The information and guidance shared will be based on the experience and education of a qualified occupational therapy practitioner.

The live sessions will be recorded and made available for replay to OT Flourish Gold Level (Yearly) members only.

Micro Videos

There are training resources available for all paid members to consume and are available 24/7 to all paid members of the OT Flourish Membership. A library of micro videos (less than 10 minutes) are provided to get a “cliffs note” version of occupational therapy content and treatment ideas. There is also immediate access to a library of clinical resources, assessments and patient handouts for your review.

For best results you should complete the RoadMap in the OT Flourish Membership so you are able to fully utilize the information on your own time. Failure to do so may limit your ability to learn from the tips and guidance shared in the live sessions. The content of all resources and training will be provided in English, translations are not available.

New videos will be added and updated periodically to maintain up-to-date evidence and within the most current Occupational Therapy Practice Framework.

Resource Area

The resource area comprises of:

  1. Assessments
  2. Clinical Resources
  3. Patient Handouts

Some of the resources will be created by OT Flourish, themselves and others will be links to resources made to the general public. Links will periodically be reviewed and updated due to broken links, errors, redirection, etc.

Community Forum

You will have access to a private community forum to support you during the Membership. The intention of the community forum is to provide community support and a network of individuals at a similar stage of  OTPs and students working with older adults and who are facing similar challenges. 

From time to Mandy Chamberlain MOTR/L, may post and offer support in the Community Forum, but there is no guarantee that posts will be responded to immediately or that any forum mailboxes will be monitored. 

Please be advised that whilst we hope that you will be able to utilize the Community Forum, we make no guarantees as to the availability of the group and/or the content within the group at any time. Therefore, always ensure that you have back-up copies of any information shared within the group.

Exclusive Bonus Discounts

A variety of exclusive discounts on OT Certifications, continuing education courses and OT products for Gold Level (Yearly) Members only.

In addition to the group masterclasses and CEUs for members, there will be additional training resources available for members to consider in their own time. A library of micro videos (less than 10 minutes) are provided to get a “cliffs note” version of content or treatment ideas. There is also immediate access to a library of clinical resources, assessments and patient handouts for your review.

For best results you should complete the RoadMap in the OT Flourish Membership so you are able to fully utilize the information on your own time. Failure to do so may limit your ability to learn from the tips and guidance shared in the live sessions. The content of all resources and training will be provided in English, translations are not available.

  1. Behavior

It is requested that at all times your behavior towards others is polite and respectful. Should your behavior be deemed offensive or inappropriate we reserve the right to remove you from the Membership with immediate effect. 

Each person is responsible for their own behavior and we will not be held responsible for the behavior or actions of any other Members.

  1. Membership Fees and Payment Terms

The cost of the Membership is set at the time you subscribe and will charge tax based upon your location and local requirements. On subscription you will agree to monthly or yearly payments via Stripe, PayPal, Google Pay or Apple Pay, which will be taken upon sign up of the membership. 

The Membership is an ongoing monthly or yearly subscription and recurring payment (dependent upon chosen membership) will be taken on the same day each month (depending if it falls on a weekend).

We reserve the right to change the content and delivery of the services within the membership and the associated price point at any time. Should we do this we will provide advance notice so that you can decide whether to consider your subscription. We shall never increase your membership fees without providing at least 28 days notice and without providing you with advance notification.

  1. Refunds and Cancellation 

It is our aim that you will be completely happy with the Membership and you will have the resources you need to work with older adults in the field of occupational therapy.  However, we appreciate that there may come a time when you wish to leave the Membership. 

You have the right to cancel and obtain a full refund within 14 days from the date of subscription or renewal. Refund requests should be made in writing to members@otflourish.com and a full refund will be provided within 14 working days.

In the event that one or more live Masterclasses have taken place within the first 14 days following your subscription, you are still entitled to request a refund, but the value of the session(s) shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the Membership. 

There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.

Should you wish to cancel your Membership at the end of your pay period, you must select “Cancel Membership” from your personal account. 

We reserve all rights to cancel the program for any reason without prior notice.

Notwithstanding any right or remedy available to us, we may cancel your Membership with immediate effect:

  1. Contact and Schedule

It is the intention that the Membership will run continuously and that any training material, live masterclass sessions, resource etc. will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible. 

Throughout the Membership, we will be available by email at members@otflourish.com. If you have a technical query relating to accessing the Membership please include “Tech” in the subject line of your email correspondence.

You may see us post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. We are passionate about supporting everyone in the Membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.

Please direct any Membership questions, inquiries or technical support to our email at members@otflourish.com vs social media messaging. 

  1. Disclaimers

We make no guarantees or claims as to the success of any Member. Each individual is unique and their abilities are unique to them. The aim is that occupational therapy practitioners and students will have the resources and support to increase confidence when working with older adults.

All training provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership.

We are not responsible for any loss of opportunity or any malpractice in which you make. No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately. 

We ask that all Members in the Membership respect the rights of others in respect of their behavior and privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Membership.

  1. Limitation of Liability and Indemnification

To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, including lost profits, whether such claim is based on warranty, contract, malpractice, tort or otherwise (even if we have been advised in advance of the possibility of such damages).

If we are found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 3 months preceding the date on which the claim arose.

Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law. 

You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to or arising out of your breach of these terms, or your violation of any law or the rights of a third party.

  1. Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter. 

Your personal data is protected as set out in our privacy policy which can be found learn.otflourish.com/privacy. By providing your personal data you agree to the terms of our privacy policy. 

During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organization or company, and shall use your best endeavors to prevent the publication of, any confidential information relating to any other member.

You accept that any unauthorized disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself, your employer or your patients, that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initials so that support can still be offered but no personal identifiable information will be captured. HIPPA will be maintained at all times by Members and the Membership.

Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately, and provide notification of the same as soon as possible to members@otflourish.com

  1. Intellectual Property 

During your time as a Member you will be provided with OT educational materials, videos, printables and resources. At all times the intellectual property rights and copyrights connected with those materials remain with us and/or their respective website/owner. You have the right to use the materials as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties such as higher education classes, co-workers, etc. They are to be utilized for your own individual educational purpose or for patient education. We retain and reserve all of our copyrights.

  1. Non-Compete 

You agree that whilst in Membership, and for a period of 6 months following termination or cancellation of your Membership, you shall not use the confidential information revealed to you for any commercial purpose. In addition, you shall not elicit or entice away any current or potential members by sending “Friend Requests” or otherwise targeting them. You also agree not to become involved in any capacity with any business concern which is in, or tends to be in, direct competition with us. 

  1. Force Majeure 

Where either party is prevented from or delayed in carrying out its obligations under these Terms, due to circumstances beyond their reasonable control including, but not limited to, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, pandemic/epidemic, lock-outs, strikes or other employment disputes, performance of their obligations shall be postponed until these circumstances end.

  1. Waiver 

In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us. 

  1. Errors and Inaccuracies

There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice.

Some content in the Membership will have “Seniors Flourish” or the “Learning Lab” on it, as this was the name of the Membership prior to rebranding. 

  1. Jurisdiction 

These Terms are governed by the laws of the United States of America. The US Courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.

  1. Complaints 

It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. If you have a complaint about the Membership this should be made to made in writing to members@otflourish.com.

  1. General

We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.

Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail. 

If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).

No provision within these Terms shall be enforceable by any third party.

We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

Frequently Asked Questions

  1. What happens if I can’t make a live session?

As far as possible, the monthly live masterclasses will be held inside the Membership for both monthly and yearly Members. They will be recorded and the link to watch will be uploaded to the Gold Level (Yearly) Member access within 1 week from the presentation. Monthly Members do not have access to the recorded live masterclasses. 

From time-to-time technology may fail and the recording may be unavailable or of poor visual or sound quality, but we do aim to record all live sessions. For the avoidance of doubt, there will be no refunds available for any missed sessions.

  1. What if I need additional support?

Support can be offered to each member in the form of the use of the community forum and forum setting specific groups. We do not offer 1:1 mentoring. 

  1. What if I am ill during the Membership?

If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period, please let us know and we will support you wherever we can. 

  1. Is the Membership suitable for everyone? 

The Membership is best suited to those who are new graduate and level II fieldwork occupational therapy practitioners. It is also a great fit for an occupational therapy practitioner that has been working in a different setting and/or with a different population and are transitioning to and are new to working with the older adult population.